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IAETA
Membership & Ethics
Membership of IAETA is
available to every bona fide company which has an involvement with the Educational
travel industry to the UK.
Membership shows that the members understand and honour their
responsibility to their clients, passengers,
suppliers and the general public to provide products
and service at fair rates, with clarity in terms and conditions, to
conduct business ethically and with integrity.
The members of IAETA abide by
the following code of ethics and empower the IAETA
Board of Directors to act upon and enforce the following:
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Members' advertising and promotional materials will
be clear and will not intentionally deceive or misrepresent their
company products and services as actually provided.
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Members will take actions to ensure that
representations made on behalf of their company by employees or agents
are accurate and to prohibit false representations being made on their
behalf.
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Members will comply with their regulatory
obligations and cooperate fully with all regulatory agencies.
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Members will supply accurate and timely billing and
customer service and deal with enquiries and any complaints
honestly and fairly.
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Members will ensure timely payment for services
rendered by underlying carriers and
suppliers in accordance with the agreements and/or tariffs
between themselves and their suppliers.
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Members will not falsify orders for service
provision without customer authorisation.
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Members will ensure that they and their staff are
fair and honest in comments regarding competitors and do not make
insinuations, accusations, or incorrect implications on a
competitor??s service to gain an unfair competitive advantage.
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Members will
inform IAETA immediately of any pending county court judgements or
claims against them
Membership is on a calendar year basis, whereby each
application received is put for approval to the executive administration
together with corporate literature (brochures etc) to support the
application. Should no
cause be seen or known to
reject the membership, membership will be granted and an invoice and
letter of confirmation of membership will be sent together with a
certificate of membership. Payment is due by return.
Membership is continual and fees are on a calendar year basis. Members who
no longer wish to be able to take advantage of the services of IAETA
should therefore cancel their membership no later than 60 days before the
end of the calendar year or membership dues will be applicable on the
following 1st January. Cancellation of membership should
be in writing and all usage of IAETA
member logos, member directories and manuals ( if provided) etc...
must be returned to the IAETA administration headquarters
Click on the
membership application
form tab
to join online.
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